UW Services Manager, B&M

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$96,400.00 - $159,100.00

Target Openings

1

What Is the Opportunity?

Reports to UW Services Director, B&M. Responsible for helping to implement strategic underwriting strategies for the B&M practice. Primary point of accountability to Business Partners and other stakeholders for the management and implementation of medium to large size initiatives that support the achievement of moderate to complex unit or corporate goals.

What Will You Do?

• Participate in the strategic business planning activities for the Division that are designed to increase the presence in the market of the products.
• Assist the UW Services Director or leadership team in the development and implementation of new products providing direction and training, as necessary, to the staff regarding production underwriting and marketing impact.
• Control planning and execution of the projects or program's activities and resources to ensure that established cost, time and quality goals are met.
• Apply project management knowledge, skills, tools and techniques to project manage deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations.
• Responsible for training efforts to ensure they are consistent with profit, growth and retention strategies related to the businesses goals.
• Ensure effective utilization of monitoring standards to assess underwriting results on production and loss results within the business.
• Analyze market needs and trends as they impact field office underwriting goals.
• Develop and maintain relationships with internal resources (i.e. Risk Control, Claim, Operations, etc.) to facilitate the operationalizing of underwriting strategies.
• Develop underwriting knowledge and skill expertise that will allow authority for CURE and over-authority to increase over time.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• 2 years of underwriting experience preferred.

Business Knowledge

• Clearly demonstrate specific knowledge requirements as defined by CL Product Development and Underwriting.
• Strong understanding of products, financials, objective and service requirements.
• Clearly articulate ideas in a concise manner.
• Listen to and understand what others are saying.
• Know how to express ideas within a marketing environment.

Leadership

• Strong strategic thinker and decision-maker.
• Consistently set clear direction by defining goals and priorities.
• Develop trust through demonstrated personal integrity.
• Encourage everyone to act in the best interest of the company.
• Demonstrate the ability to appropriately influence behaviors.
• Energize others to achieve the highest standards.

Underwriting

• Recognize opportunities to exploit and penetrate new markets as well as regional underwriting issues.
• Identify customer needs and take appropriate action to meet those needs.
• Take advantage of all critical opportunities to increase market share.
• Take intelligent risks.
• Strong knowledge of competitive market conditions.
• Identify regional underwriting issues and form corrective actions.

Marketing

• Understand the competitive market and can respond to implications related to product and program development and marketing strategies.
• Clearly understand financial implications as they relate to CL products.

Management

• Take responsibility for decisions and actions of others.
• Direct the work of others.
• Encourage an ownership environment.

Financial

• Solid understanding of business objectives to drive bottom-line results.
• Act in a decisive manner to achieve appropriate results.

Customer Focus

• Identify customer needs and take appropriate action to meet those needs.
• Act with a sense of urgency.
• Strong knowledge of local, regional and national competitor market conditions and ability to react accordingly.

Teamwork

• Establish strong coalitions and networks both within and outside of the organization and company.
• Works with all levels and can easily build new relationships.

Self Management

• Takes responsibility for decisions and actions.
• Manages own work.
• Understands the business and responds to all related issues, concerns and problems.

What is a Must Have?

• 4 years of underwriting experience required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.