P & C Supervisor

We are seeking a Property and Casualty Supervisor with 5 years' P&C senior experience.

Come join Insurance Program Managers Group (IPMG) where you will be part of one of the best places to work in insurance! Our mission has always been to create innovative insurance solutions for our partners for the past 25 years. We bring tailored, proactive solutions to our clients and partners. We value each employee and know that all of us contribute to building who we are and bringing our client's transformative change.

We are looking for a dynamic hands-on leader bringing with them five years of Senior level P&C experience and at least one year of leadership experience. This role will support our P&C Manager and lead, train, nurture our team of P&C Adjusters to provide outstanding service to our valued clients. This role will also be instrumental in the assisting of strategy development and implementation within the department, while working on a reduced claim load and attending file reviews and round table discussions. This is a senior desk role that needs someone strong in general liability and lawsuits, law enforcement experience would be helpful.

What you will also work on:

• The Team Leader will assist in the management of the P&C adjusters' day to day claim handling. Supervisory experience of at least 1 year is required.


• Effectively communicate and give direction to team members, as well as evaluate and provide feedback of employees through 1:1 discussion.


• Set up and monitor ongoing education for the employees.


• Manage a caseload of 75 claims for assigned clients to allow time for leading the team.


• Review and document reserve increase(s) above the adjusters' reserve authority to a range of $150,000 to $250,000 depending on experience.


• Review, document, and release payments up to the payment authority of $150,000 to $250,000 depending on experience.


• Assist in quality reviews and feedback through direct supervisory reviews/audits in compliance with our Best Practices.


• Assist with reviewing management reports regarding compliance initiatives of the team.


• Attend file reviews and assists with presentations, our round-table discussions, as needed.


• Management and coordination of outside vendor visits.

What we would like you to join us with:

• At least five years as a senior adjuster is essential.


• Strong claims acumen with a sold medical and legal claims background.


• Ability to analyze and resolve complex issues and make sound decisions on claims.


• Demonstrated adherence to Claims Best Practices and office initiatives.


• Proficiency in Microsoft Office Suite


• Excellent written and verbal communication skills


• Excellent interpersonal/customer service skills


• Highly organized and able to adapt to changing priorities.


• Effective time management skills


• The job requires commuting to the office, clients and/or other business partner locations.


• A valid driver's license is required.

Would like for you to have but not required:

• Insurance industry advanced certification


• Additional state licensures


• Bachelor's Degree, and/or equivalent

Salary Range $78,000 to $82,000 Pay will be based on experience. Position is full-time, exempt.

Core Hours 8:30 a.m. to 5:00 p.m. Monday through Friday.

We work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as essential functions demand.

This is a hybrid position - in the office on Tuesday and Wednesday and remote the rest of the week but will go to 3 days a week soon.

Our Interview Process

You will begin your discussions with Sue in HR on a brief introduction call. May we suggest you review our website ahead of our contact at www.IPMG.com and check us out on LinkedIn too to see what we are up to lately. Our goal is to meet the real YOU! We want to learn what makes you tick and how you want to grow in your field. And we will share more about IPMG answer any of your questions. If we feel we have a match you will have a chat with our hiring manager Susanne to discuss the technical nature of the position to ensure you have the skills need to be a success. Here is some of our benefits and perks:

• Profit Sharing Bonus Program


• 401k Match


• 12 Holidays, 2 floating days of your choice and YOUR BDAY off!


• Medical, dental and vision coverage on day one of full-time employment


• Telemedicine free for you and your family (day one)


• 20 days of PTO each year


• Professional development support


• Flexible time off with an encouraged minimum time away to support a healthy work-life balance


• Life Insurance, Short term, and long-term disability on day one of full-time employment


• Onsite Fitness Center/showers and towels too in our St. Charles, IL HQ office


• Summer hours, flexible work schedule and hybrid work options available

IPMG is committed to a diverse and inclusive workplace.

IPMG is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, religion, or other legally protected status.

Candidates that are selected and hired will need to submit to substance, credit, and criminal background screenings.

IPMG is an Equal Opportunity Employer—M/F/D/V